Terms of service

Terms of Service

Last updated: October 4, 2026

These Terms of Service govern your use of patriux.com and purchases from Patriux ("we," "us," or "our"). By using our website or placing an order, you agree to these terms. If you do not agree, please do not use the website or place an order.

1. Eligibility and acceptable use

You must be legally able to enter into a binding contract, or use this website with the permission and supervision of a parent or legal guardian. You agree to provide accurate information and not use our website for unlawful purposes, infringe others' rights, interfere with its operation, or submit malicious code.

2. Our products and fulfillment

Our products are made to order and produced and shipped by a third-party fulfillment partner. Your purchase is from Patriux, and questions about your order should be directed to us through the contact options on our website.

Product images are illustrative. Colors may vary with your screen, and reasonable differences in print placement, sizing, or appearance may occur. These variations do not limit your rights if a product is defective or does not match its description. Please review each product's description and size guide before ordering.

3. Orders and payment

You agree to provide complete and accurate billing, shipping, and payment information. An order confirmation acknowledges receipt of your order but does not guarantee that every item can be supplied. We may decline or cancel an order for reasons including unavailable products, suspected fraud, payment issues, or material pricing or listing errors. If we cancel a paid order, we will refund the amount paid for the canceled items.

Prices are displayed in the currency indicated on the website. Applicable shipping charges and taxes are shown at checkout. Prices and product availability may change without notice, but changes do not retroactively alter an accepted order.

4. Production, shipping, and delivery

Production time is separate from shipping transit time. Any estimated production or delivery dates are estimates, not guarantees, unless expressly stated otherwise. Delays can occur during production, transit, customs processing, or circumstances outside our reasonable control. We will address delays in accordance with applicable law.

You are responsible for providing a correct delivery address. Contact us promptly if your address needs correction; changes may not be possible after production or fulfillment begins. Any additional charges for address corrections or reshipping will be disclosed for your approval where applicable. International orders may be subject to import duties or other charges as disclosed at checkout or required by local law. Additional delivery details are provided in our Shipping Policy.

5. Cancellations, returns, and product issues

Because products are made to order, cancellations or changes may not be possible once production begins. Return, refund, and exchange eligibility is governed by our Refund Policy and applicable law. Our fulfillment partner's policies do not replace your rights against Patriux.

If an item arrives damaged, defective, incorrect, or appears lost in transit, contact us promptly through our website with your order details and, where relevant, photographs so we can investigate and arrange an appropriate resolution. Nothing in these terms excludes mandatory consumer rights.

6. Website content and intellectual property

Website content, branding, artwork, and product designs belong to Patriux or their respective owners and are protected by applicable intellectual property laws. You may use the website for personal shopping purposes. You may not reproduce, distribute, or commercially exploit protected content without permission from the rights holder.

7. Reviews and submissions

If you submit a review or other content, you confirm that you have the right to share it and that it is not unlawful, misleading, or infringing. You grant us a nonexclusive, royalty-free license to display and reproduce that content in connection with our store and products, subject to applicable law and our Privacy Policy. We may remove content that violates these terms.

8. Third-party services and privacy

Our store uses third-party services for ecommerce, payment processing, production, and fulfillment. Information necessary to process, produce, and deliver your order may be shared with service providers as described in our Privacy Policy. External websites and services are subject to their own terms and privacy practices.

9. Errors and website availability

We aim to keep product and website information accurate but may correct errors or omissions. If an error materially affects your order, we will contact you when appropriate to explain the correction or cancellation and any available refund. We do not guarantee uninterrupted or error-free website access.

10. Limitation of liability

To the extent permitted by applicable law, Patriux is not liable for indirect, incidental, special, or consequential losses resulting from use of the website or purchase of products. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer protections or liability for fraud or willful misconduct.

11. Changes and severability

We may update these terms by posting a revised version and updating the date above. Changes apply prospectively; orders already placed remain subject to the terms applicable when the order was placed, unless otherwise required by law or agreed with you. If a provision is unenforceable, the remaining provisions remain effective.

12. Contact

For questions about these terms or your order, contact Patriux through the contact options provided at patriux.com. Please include your order number when your question concerns a purchase.